Your Team’s Secret Advantage
Most agencies focus on projects. We focus on people.
With our Dedicated Support retainers, you get more than task fulfillment; you get an expert partner who integrates directly with your team. Whether it’s jumping into meetings, prepping reports, or tackling technical updates, we provide the reliability and collaboration of an in-house employee, backed by the expertise and flexibility of a full digital team.
Steady, Reliable Help
Why Businesses Choose Dedicated Support
Hiring and managing freelancers or full-time employees can be unpredictable, time-consuming, and costly. Our Dedicated Support Plans were built to bridge that gap; giving you access to on-demand expertise, consistent communication, and real accountability without adding to your payroll.
We act as an extension of your business, working seamlessly alongside your internal team, other vendors, or agency partners. Whether you need marketing support, technical implementation, or administrative assistance, we adapt to your rhythm and goals.
Why This Exists
Most agencies are built for projects. Most freelancers are built for quick tasks.
Neither model gives you steady, reliable help across the messy middle where real work happens.
The Pain Your Probably Feeling
Too Many Moving Parts
You’re juggling meetings, reports, content updates, and endless follow-ups with different vendors. Every week feels like a game of catch-up.
With Dedicated Support, we bring order to the chaos—one point of contact, one organized system, and consistent communication that keeps everything (and everyone) moving in sync.
Freelancer Roulette
Freelancers can be great, but they often come and go, leaving you scrambling to fill gaps when deadlines hit. You spend more time managing people than getting work done.
Our Dedicated Support gives you a steady, reliable partner who learns your systems, knows your standards, and sticks around long enough to actually make an impact.
Agencies That Only Speak “Project”
Traditional agencies are built for big deliverables with clear start and end dates. But what about the small, critical tasks that happen every week? The ones that never make it onto a proposal but still eat your time?
That’s where we fit in. You don’t need to write a new SOW for every little thing—you just request it, and we handle it.
The True Cost of Hiring
Full-time employees, or even part-time, can be amazing; but they’re also expensive and risky. Between salary, benefits, and onboarding, your investment is huge and if things don’t work out, it’s back to square one.
With Dedicated Support, you get the reliability of an in-house hire and the flexibility of an external partner, all without the overhead or HR headaches.
Built From Experience. Refined by Partnership.
How It Works
For the past five years, we’ve served as a dedicated white-label partner for marketing agencies across the U.S.; quietly working behind the scenes as their technical and creative extension.
We joined internal team meetings, met directly with their clients as a trusted representative of the agency, used their systems and tools, and worked right alongside their team members to deliver results that felt seamless.
That experience taught us something powerful: every business, not just agencies, needs this kind of support.
They need someone dependable, plugged in, and ready to help at a moment’s notice, not just when a new project comes along.
So, we took what we built for agencies and made it accessible to everyone.
Now, whether you’re a small business, marketing team, or growing organization, you can tap into the same level of collaboration, consistency, and care that agencies have relied on for years.
What You Can Expect:
Personalized Collaboration
We operate as an embedded part of your team, not an outside vendor. From meetings to messaging platforms, we work within your systems to make collaboration seamless.
You’ll always know what’s being done, when, and by whom.
Flexible Expertise
Your needs evolve—and so do we. One week may be content updates and QA, the next could be data entry, integrations, or plugin support.
Our broad skill set means your hours always go where they’ll have the biggest impact.
Dedicated Contacts
No more explaining things to new people every week. You’ll have one main contact who knows your business, understands your workflows, and keeps everything running smoothly.
Scalable Retainers
As your workload grows or slows, your plan can adapt. Scale up during busy months or pull back when things quiet down; no stress, no surprise costs, just full control of your support level.
Examples of What We Handle
Your dedicated support hours can be used wherever your business needs help most from admin coordination to creative production and technical support.
Here’s a snapshot of what that can look like:
Administrative Tasks
For when you need a reliable extra hand to keep things organized and running smoothly.
- Join recurring team or client meetings
- Prepare reports, agendas, or performance summaries
- Manage project boards, documentation, and checklists
- Draft proposals, meeting notes, and internal updates
- Create or refine SOPs and internal documentation
- Assist with scheduling, follow-ups, and task coordination
- Upload, organize, and maintain digital files and assets
Creative Tasks
For when you need to bring your ideas, campaigns, or content to life.
- Write, proof, or repurpose marketing copy and blog content
- Create or update graphics, visuals, and presentation decks
- Refresh page layouts and imagery in WordPress
- Format and publish new content or articles
- Assist with ad copywriting, email sequences, and landing pages
- Use AI-assisted tools to brainstorm ideas, summarize insights, or optimize writing
- Prepare visuals or mockups for client or team reviews
Technical Tasks
For when things get complex, and you need trusted hands on the tech side.
- Update or create new pages
- Configure plugins, forms, and automations
- Optimize site speed, SEO, and accessibility
- Set up and connect third party tools
- Handle backups, security, and plugin updates
- Troubleshoot errors, conflicts, or UX issues
- Test performance and browser/device compatibility
Plans & Pricing
Starter
Perfect for light updates, quick requests, and ongoing help.
Avg. $160/hr value
/monthly
Core
Consistent, reliable help for growing teams.
Avg. $145/hr value
/monthly
Professional
The best value for hands-on, dedicated partnership.
Avg. $130/hr value
/monthly
Partner
Ideal for ongoing or large-scale support needs.
For Pricing & Availability
Hours are valid for 30 days from purchase. Plans auto-renew monthly for continuous support. Cancel anytime before your next billing cycle — no long-term contracts. Start and stop as needed for ultimate flexibility.
Frequently Asked Questions
Dedicated Support gives you flexible, ongoing help without the need for long-term contracts. You purchase a set number of hours (5, 10, or 20) that can be used within 30 days for anything from content edits and technical updates to design, copywriting, or admin tasks. Your hours renew monthly, so you always have reliable help when you need it most.
Yes. All plans renew automatically each month but can be paused or canceled anytime before your next billing cycle. We designed this program to be flexible, so you can scale up or down depending on your workload or season.
Unused hours expire after 30 days to help maintain scheduling consistency and ensure availability for all clients. However, we send reminders toward the end of your cycle so you can make the most of your time before renewal.
Just about anything that helps move your marketing, website, or operations forward.
We organize our work into three main categories:
Administrative Tasks: reporting, scheduling, documentation, QA
Creative Tasks: design edits, content creation, copywriting, AI-assisted support
Technical Tasks: website updates, integrations, analytics setup, troubleshooting
If you’re unsure whether your request qualifies, we’ll confirm before getting started.
Most requests are handled the same day. Because we operate as an extension of your team, you can set the expected turnaround time or completion deadline. If we ever anticipate that your requested timeline isn’t feasible, we’ll notify you immediately and present options — such as adding additional team resources or providing a clear, realistic timeline — so you always have full visibility and control.
Yes. Meeting or collaboration time counts toward your monthly hours, and many clients find this invaluable. We can join your team calls, review progress live, or provide screen-sharing support when needed.
For clients who need consistent weekly help or ongoing multi-project support, we offer custom retainers with dedicated resources and priority scheduling. Simply reach out for pricing and availability — we’ll tailor a plan that fits your team’s needs.
Dedicated Support is designed for ongoing updates, maintenance, and collaboration — not full website builds or feature development. Larger initiatives can be scoped separately so your monthly plan stays focused and cost-effective.
No. While many of our partners start as project clients, anyone can purchase a Dedicated Support Plan. We’ll perform a brief onboarding review to get familiar with your systems, tools, and brand before starting work.