Great question! The first step is to get in touch by filling out our contact form, which you’ll find here. We usually start our projects with a discovery call, followed by a short exploration phase where we work with you to define the project scope and services we can help you with.

We’ll then share our cost estimate, prepare a statement of work, and schedule kickoff calls with our teams. Once the paperwork is complete and the deposit payment is settled, we get to work!

We have a MEF (minimum engagement fee) in place, which means all projects start at $2,500. Over the years, we’ve discovered this is the minimum figure that allows us to provide all our clients with a consistently high standard of work across multiple services. We can onboard smaller projects if it makes sense from a business perspective; however, this is not a standard practice.

We offer our clients several dynamic billing structures, including fixed project fees, hourly rates, monthly and yearly retainers for research, design, and development services. See our pricing page for more details.

We work primarily with technology and eCommerce SMEs, corporations, and funded startups.

We like to collaborate closely with clients and see the best results when working directly with CEOs, Heads of Marketing, CMOs, and VPs of Marketing, Product, or Technology.

We make especially great partners for companies who are growing fast and need a scalable design system, modular CMS, and a future-proof brand identity that they can manage internally as their user base grows. 

We work primarily with SMEs, corporations, and well-funded startups that have a strong foundation in technology.

Our digital agency mainly works with businesses from these countries:
North America – the United States, East, and West coast;
Western and Central Europe – France, UK, and Ireland, Germany, Belgium;
Northern Europe – Denmark, Sweden, Norway;
Australia – Sydney, Melbourne;
United Arab Emirates – Abu Dhabi, Dubai;

We primarily connect with c-level executives and marketing teams within those companies. People who play a strategic role within an organization and have an impact on company-wide decisions.

Our average engagement is usually around $20,000 – $50,000 for 3 to 5 months of work. See our pricing page for more details.

We’re focused on human-centric design, which includes our processes, so we’d always suggest getting in touch first, and we can talk you through what we need in more detail.

Every project starts with an extensive overview document that helps us better understand your company, needs, and goals. We can schedule further discovery calls to define project goals, budget, timeline, team structure, and other details.

We have small and focused teams dedicated to each project. Depending on project requirements, your typical team might look something like this:

Client Manager
Project Manager
UX/UI Designer
Web Developer

Our agency is remote-native and we use industry standard collaboration software and apps to maintain smooth and easy communication with our clients at all times.

We understand that as an organization, you may have the required in-house team members necessary to support various roles within the project scope.

We gladly welcome your team to work alongside us in those areas and would simply need to know this prior to engaging in any work together as we will want to ensure proper responsibility and hand-off processes to maintain project scope (i.e. budget & timeline).